Get in Touch
Contact Us
Our retail store is open 7 days a week, year-round except Christmas Day.
Hours of operation
Winter 10:00 – 5:00pm | Summer 10:00am – 8:00pm
Find us at 55 Queen St, Niagara-on-the-Lake
Greaves
Connect With Us
We love to hear from our customers and to receive your recipe and product usage ideas.
Send us your questions, comments, recipes, and suggestions!
Customer Service
To speak with us about orders placed online, inquiries about booking our Greaves Sweet Escape, or to speak with our factory/office staff about any general inquiries, please contact us via phone or email.
Customer Service
Office/Factory: 905-468-3608
Toll free: 1-800-515-9939
Email: greaves@greavesjams.com
Factory/Office Address
Greaves Jams & Marmalades
1 Walker Road Box 26
Niagara-on-the-Lake, ON, L0S 1J0
Mailing Address
Greaves Jams & Marmalades
Box 26
Niagara-on-the-Lake, ON, L0S 1J0
Office Hours
Open Monday – Friday between the hours of 9am – 4pm EST.
Closed on weekends, observed Canadian Statutory Holidays, and a much-deserved winter break between Christmas and New Years Day.
Our Flagship Store
Have you visited our retail store in Niagara-on-the-Lake? Take it back 100 years to our flagship store located in the same spot since 1927. Contact our incredible staff for any questions regarding product information or store hours.
Retail Store Address
Greaves Jams & Marmalades
55 Queen Street Niagara-on-the-Lake, ON, L0S 1J0
Store Hours of Operation
Winter Hours: 10am – 5pm EST everyday*
Summer Hours: 9:30am – 8pm EST everyday
*Closed on Christmas Day (December 25th).
